Careers Privacy Policy
This Privacy Policy explains how ServeDoor collects, uses, stores, protects, and manages information submitted through careers.servedoor.com and related recruitment channels. Effective date: June 1, 2026.
ServeDoor may collect candidate information such as full name, email address, mobile number, city, qualification, experience, skills, employment history, portfolio links, LinkedIn profile, preferred role, preferred city, and application details when a candidate applies for a job, internship, field role, delivery operations role, or recruitment opportunity.
Candidates may be required to upload a resume, CV, portfolio, or supporting documents. These files are used only for recruitment evaluation, interview planning, role matching, internal hiring review, and candidate communication.
ServeDoor processes personal information to review applications, assess eligibility, schedule interviews, communicate hiring updates, issue offer letters, complete onboarding steps, maintain recruitment records, assign city or department workflows, and comply with applicable business, legal, and operational requirements.
For selected candidates or onboarding-stage applicants, ServeDoor may request identity documents such as Aadhaar, PAN, address proof, photographs, bank information, driving license where relevant, or similar records. These documents are used for verification, registration, offer processing, compliance, city operations assignment, delivery or field-role eligibility, and employee onboarding. ServeDoor does not request identity documents unless they are relevant to recruitment or onboarding.
ServeDoor may maintain interview schedules, interviewer notes, meeting links, interview results, communication history, field assessment remarks, city availability, and role-fit notes. These records help the recruitment team evaluate candidates fairly and maintain hiring process continuity.
ServeDoor may contact candidates through email, phone, SMS, WhatsApp, or other professional communication channels for application confirmation, interview scheduling, field round updates, document requests, status updates, offer communication, city onboarding, and joining instructions.
Candidate information may be stored in ServeDoor systems, HRMS tools, recruitment databases, secure cloud services, document storage services, and authorized systems used for food delivery operations, city hiring, and onboarding. ServeDoor takes reasonable administrative, technical, and organizational steps to protect candidate data from unauthorized access, misuse, loss, or disclosure.
ServeDoor may retain candidate data for the duration of the recruitment process and for a reasonable period afterward for future city openings, delivery operations hiring, audit requirements, legal compliance, dispute prevention, reporting, and hiring analytics. When information is no longer required, it may be deleted, archived, anonymized, or securely restricted.
ServeDoor Careers may use cookies, session storage, analytics tools, browser data, and basic technical logs to improve website performance, understand traffic, prevent misuse, and provide a better candidate experience. Candidates may manage browser cookie settings through their device or browser preferences.
ServeDoor may use third-party services for hosting, cloud storage, email delivery, document uploads, analytics, security, applicant tracking, and communication. These providers may process limited candidate data only for authorized business purposes and under applicable confidentiality or service obligations.
For privacy questions, correction requests, recruitment data concerns, or application-related support, contact the ServeDoor Recruitment Team at careers@servedoor.com.
